Berlin Brandenburg Airport Willy Brandt

BER says allow plenty of time even with hand luggage only, and extra for passport control on non-Schengen flights. USA and Israel flights have a second gate check (opens 2 h, closes 30 min before departure).

Print a bag tag at a machine, then drop the bag at your airline's counter or at zones 511–516 (not British Airways, Delta, United, Qatar). Non-Schengen or connecting flights may be refused at machines. Your counter is shown in the BER app and on screens.

T2 has no kerbside; get dropped at T1 (E0 short-stay lanes or car parks P7/P8) and walk over via the E0 walkway.

Only these airlines offer it; some flights are excluded. Check with your airline first.

No passport check on Schengen flights, but carry your passport or ID; checks can be reintroduced at short notice.

EU/EEA/Swiss citizens may have separate desks. Non-EU short-stay visitors register in EES, so expect longer queues. BER does not say which claim hall serves non-Schengen flights; check the monitors.

T2 has no road access of its own, so all onward transport starts at T1. Bulky items come out behind belt C3.

Your belt is on the monitors in baggage claim and in the flight details on the BER website and app.

Report missing or damaged bags before you leave the claim hall; you get a WorldTracer reference. Your airline (or its handler) is responsible; BER lists airline contacts online.

For bag problems noticed after you've left baggage claim. Items lost elsewhere in the terminal go to the Lost Property Office on Level U1.

Report missing or damaged bags here before exiting; your airline handles the claim and tracing.

Declare goods over the allowance, commercial goods and restricted items. Meat and milk products face special rules. Cash over €10,000 from outside the EU must be declared in writing in the red area.

Duty is charged on the full value of any single item that pushes you over the limit. Different allowances apply when arriving from another EU country.

BER names no specific meeting point; agree on Arrival 1 or 2. The airport information desk is between the two exits. Public cafés and the E4 observation deck help pass the wait.

Not usable with children's passports. RTP registration is done on site at the Federal Police service point in T1 (easiest after arrival); valid up to a year.

Non-EU nationals on short stays are registered (fingerprints, photo) and should allow extra time. Rolled out at BER from 2 December 2025.

About 14 min to Südkreuz, 19 to Potsdamer Platz, 23 to Hauptbahnhof. Until December 2026 FEX and RE20 together give four trains an hour. Validate paper tickets before boarding.

RE20 hourly to Hauptbahnhof and Cottbus; RB22 to Potsdam; RB24 to Ostkreuz/Eberswalde; RB32 to Ostkreuz/Oranienburg. Intercity to Dresden/Chemnitz and Rostock several times a day. Rail replacement buses stop at Willy-Brandt-Platz.

S9 runs via Ostbahnhof, Alexanderplatz, Hauptbahnhof and Zoo to Spandau; S85 via Ostkreuz to Frohnau. Slower than FEX but serves more central stops. Older pages (incl. a BER station page) still say S45.

BER is in fare zone C, so a Berlin city (AB) ticket or day pass is not enough. Apps from VBB, BVG and S-Bahn Berlin also sell tickets. Validate paper tickets before you ride.

X7 links to the U7 underground at Rudow; X71 continues to U Alt-Mariendorf.

About 60 min to Potsdam Hbf via Teltow and Kleinmachnow. There is no "BER Express" bus to central Berlin; use FEX or X7.

N7 every 30 min (weekends only to U Rudow, where the U7 runs all night); N60 to Alexanderplatz every 30 min; N7X to Zoologischer Garten; N36 to Königs Wusterhausen.

Not roofed. Luggage trolleys available. Also used by hotel and car-park shuttles.

Follow "Ride App Pick Up" signs. BER gives no bay numbers; your app shows the meeting point.

Only Berlin and Dahme-Spreewald taxis with BER loading permits use the ranks; you may pick any taxi. Ask for a receipt. Avoid drivers touting outside the ranks. Pre-booked taxis wait at the south end of the E0 lane.

Return via "Mietwagen - Car rental" signs; at night drop the key in your company's key safe by the escalator. TotalEnergies fuel station on airport grounds, Elly-Beinhorn-Ring 2a.

Cars can only be picked up and returned in P4.

Cash machines are being phased out; card-only from 1 December 2026.

If the flight is late, BER advises moving from Kiss & Fly to P3, P7 or P8, which are cheaper per hour. No motorcycles, trailers or vehicles over 3.5 t in the kerbside lanes.

A few minutes on foot; no shuttle. All gates are reachable from any checkpoint in T1 or T2, and the T1 lounges can be used by T2 passengers.

BER describes this self-transfer (VIABER) process; it does not cover through-checked bags, so ask your airline whether your bags are tagged to the final destination. Passport control applies whenever Schengen and non-Schengen meet.

Arriving from or departing to a non-Schengen country, you always pass an extra passport control on the way. No second security check needed when you arrive at T1.

Required if you arrive at T2 from a non-Schengen country, or from a Schengen country with checked bags. Allow time for a second security check.

If you arrive from or fly on to a non-Schengen destination with Ryanair or Wizz Air, you need a document allowing entry to Germany (e.g. a Schengen visa), with or without checked bags. Check before booking.

Help with changing flights, or train/coach to flight, at BER. It is an information desk; rebooking is done by your airline.

Lifts run from the platforms straight to the T1 check-in hall.

Controls 1 and 5 have CT scanners (liquids up to 2 l and laptops stay in the bag); 2 and 4 still need the 100 ml / 1 l bag. Any checkpoint reaches every gate.

Equipped with CT scanners. Leads to the same gates as the T1 checkpoints.

Shows which checkpoint is least busy, including T2. Pick the shortest queue; every checkpoint reaches every gate.

Eligibility depends on your ticket or status ("depending on flight ticket"); BER does not list which airlines or classes qualify. Wheelchair users have a separate entrance at every boarding-pass control point.

Ages 16+, any airline. Register in the smartdepart app (Airsphere), upload your boarding pass and book BER Biometrics for the day. Each traveller needs their own profile. Still carry your pass and ID. The old BER Runway slot-booking page is offline.

Lost or forgotten passport, replacement documents, EasyPASS-RTP registration. Customs shares the same service points.

Go to the gate early. Allow extra time for passport control on any non-Schengen departure.

Only emergency, government, police and postal flights in the core hours. Lounges close around 21:00–21:30 and most outlets before midnight.

You can sleep landside; don't count on staying airside overnight. Seats have armrests; reported spots are benches near Burger King and the Room of Silence corridor. Lights stay on. T2 has fewer options.

Separate entry to security for children up to 5 with up to two adults and younger siblings, with or without a pushchair. CT scanners, so liquids and laptops stay packed.

You can take the loan buggy through security; return it at any station. Your own pram or buggy taller than 25 cm folded must be checked in at the oversized-baggage counter.

Baby food, squeeze pouches and medicine are allowed in hand luggage if plausible and will be checked. Children under 100 cm are hand-searched instead of using the scanner. EU screening rules apply.

Toys and seating for parents within sight of the play area.

For one adult travelling with at least two children under 2. Book with BER's Mobility Service directly (not the airline), ideally 36 h ahead. BER publishes no nursing rooms or baby-changing room locations.

Runway view, showers (kit €15), kosher meals on request. Fast-track passport control lane for guests. Usable from T2 and in transit.

Showers (kit €15). Often full at peaks; at busy times BER has opened the Berlin Pub as overflow for Priority Pass guests, who register at Tegel first.

Showers. Access rules from third-party guides; Lufthansa's own page could not be read. BER confirms only the location.

Private check-in, separate security and border control, transfer to the aircraft, showers.

Work desks, phone booths and a meeting room before security; useful for meeters and long waits.

Most food is airside at the T1 Market Place and E2 food court; landside options cluster on E0 arrivals and U1 by the station.

Full supermarket with bakery, drinks, baby food and nappies.

Hot and cold drinks, snacks and travel essentials.

Network "_BER Airport Free Airport WiFi" (some BER pages shorten it to "_Free Airport WiFi"). No registration or password; accept the terms. No time limit published.

BER lists SIM cards among both shops' products but names no operators or prices; expect tourist pricing. An eSIM bought before you fly works on landing.

Bistro-style tables, six seats each, with sockets and inductive charging pads. BER publishes no other charging-point list.

Tell your airline at least 48 h before departure, then register here on the day. Call boxes outside each terminal reach the service. Induction loops at all desks; tactile guidance strips in and around the terminals.

Also hands out Sunflower lanyards in T2.

Can be taken through security; return at any station. Separate private screening booths (with curtain) on request.

Signals a hidden disability so staff give extra time or help. It does not give priority in queues. Lanyards from other airports are recognised.

Also for child seats and large-capacity vehicles. Station lifts run from the platforms (U2) straight to E0 and E1.

For prayer, meditation or rest; open to everyone regardless of faith.

Run by Sasse Aviation Service; scan the QR code on site to call staff. Lounge showers are the only option after security.

Four private single-bed cabins with desk and Wi-Fi, charged by the minute. Prices from Sleeping in Airports; BER's page confirms the location only.

Medicines, baby food and nappies. Tel. +49 30 6091 7894 0.

Medicines, baby food and nappies. BER lists no medical clinic or first-aid room in the terminals; ask any information desk in an emergency.

The only medical practice BER currently lists. Tel. +49 30 6091 7626 0.

Non-EU residents. Check in first and get bag tags, then bring the tagged bag, goods, receipts and passport here; customs stamps the forms and takes the bag. Oversized bags and commercial goods go to the customs office in the Gallery (E2).

Check your bags normally at check-in, clear security, then go straight here with goods, receipts and passport.

For VAT refund on goods in oversized baggage, commercial export declarations, and transfer passengers leaving the EU without a stamp from their first airport. Cash over €10,000 must be declared to customs before security when leaving the EU.

Cash, card, Alipay or WeChat Pay refund after the customs stamp. You can also post the stamped form to Global Blue. Travelex counters also pay refunds.

Drop customs-stamped Planet forms in the box. Tax Free Germany has counters in the same two areas.

48+ currencies, VAT refunds and SIM cards. Airport exchange rates are poor; an ATM or card is usually cheaper.

Currency exchange and VAT refunds.

Currency exchange and VAT refunds.

Travelex ATMs dispense euros, US dollars or pounds; Euronet dispenses euros.

Revolut card machines (not cash) at Gates A03, A06, B03, B06 and C01.

Animals must be leashed or in a carrier inside the terminal; BER sells and rents no carriers. Assistance dogs welcome. BER lists no pet relief areas.

Same desk as lost property. Also sells FlixBus tickets, wrap, tape and luggage straps; printing €2 per page.

Covers items found in the terminals, including at security. Items left on the plane or apron bus go to your airline; baggage tracing desks are in each baggage claim.

Multilingual staff; Sunflower lanyards. BER hotline (24/7) +49 30 6091 6091 0.

Bring an empty bottle through security.

Smoking is otherwise banned inside the terminals. BER's terminal guide also lists a smoker's lounge on Level E2.

T2 also has a smokers' cabin in the arrivals area after landing (Level E1).

The only all-gender toilets at BER. All men's cubicles have sanitary bins.

Run by ASP Airport Service Pool, +49 30 311618282.

360 rooms, sauna and gym.

322 rooms, spa and fitness area.